Excerpts from November / December 2012:

Positive Attitudes Boost Profits

Happy workers mean higher profits. Customers are inspired to buy more when everyone on the job communicates a positive mental attitude. Saying's not doing, of course. Just how can you promote good workplace vibes? Management gurus say it's a two-step process. First, make a decision to develop and maintain your own healthy emotional outlook. Second, inspire this same mental state among your employees.(...)

Hidden Talents in the Industry: Part 2

In the previous edition of this magazine, we reported on some window cleaners, suppliers, and manufacturers who revealed little known facts about some of the things they do off the job that add fulfillment and enrichment to their lives, and impact others or their communities. In this final installment in the series, herein are the stories of a few more.(...)

Borrowing: What Does It Really Cost

It would be an understatement to say small business lending has taken a significant blow over the past few years. The freeze on small-business lending may be, however, starting to thaw. Small-business lending, at least according to several surveys, is rising. Recently the Federal Reserve announced plans to pump up to $40 billion a month into the economy.(...)

Encore: Holiday Lights for Glitter and Gold

No one can deny that America is a nation of holiday-enthusiasts. Christmas carols and retail frenzy have gradually crept up the calendar to the point where the holiday season now occupies a sizeable chunk of the year. Needless to say, this phenomenon has morphed into a significant business enterprise. For many window cleaners, holiday lighting has become a lucrative add-on business. And for some, the demand is so high that holiday lighting has practically become a full-time source of income in and of itself.

How do you know if holiday lighting is a good fit for you, and what's the best way to get started? Here are some guidelines from a few window cleaners who conquered the holiday season.(...)